Unethical act for financial advisors to SECRETLY activate the voice recording function during conversation
Referring to the letter from an anonymous on the topic of voice recordings between Prudential agents and agency boss. After understanding the content of the situation, this is extremely unethical to do such act and very unsecure to such situation from now on.
With the convenience of our smart phone to activate the voice recording function on a touch of our fingers, everything can be recorded secretly. With this in mind, how can we be assured that what we do are not monitored by someone in secret. And also with respect to this, does this mean all these acts are infringing on our privacy and does the Privacy Act comes into place?
Another important point is that the agents had clearly betrayed their agency boss. This act of betrayal can be seen in many situations and especially apparent at workplace where many ferocious battles take place. It is indeed quite disgusted by their actions to even plan this to ‘eradicate’ their agency boss. The incident seems like typical scene in a period drama in a palace. It is easy to see that the evil side of humans already existed a very long time ago for a simple reason. Power. The power which can bring about fame, money and many other things. What they forgot is that with the ill intention and the things they carried out, karma may strike back. Do good and be rewarded, do evil and be punished!
What most of the Singaporeans view financial advisors is their duty to keep the confidentiality of their clients to themselves. This is ought to be the basic principles of what advisors should be upholding. While the two financial advisors can do this breach of confidentiality within their company and within its own agency, many seriously questioned the trust that we, as the policyholders, placed in them, and sincerely have doubts of Prudential as an insurance company to keep the financial details of all their customers. As professionals serving customers and keeping the confidentiality of their customers, the two financial advisors have breached the trust the customers have placed in them. This incident would surely make most of the Singaporeans look at Prudential and their financial advisors at a totally different light.
As one of the Singaporeans, we believe all insurance agencies will uphold its integrity and transparency so as to strengthen all consumers’ confidence. Remember that trust is hard to find but easy to lose.
Above letter was posted to JustClick by a angry anonymous.